I’ve done research on the “chi flat iron scam” and I don’t think its a scam. Its just a shoddy product that typically breaks after several months of use. Then once you attempt to get your money back, you can’t unless you’re a salon.
My family went thru 5 CHI in 3 yrs. I purchased all of them from a professional salon. Chi breaks within a few months and you have to pay $35 plus shipping to get one repaired. Their warranty is worthless!
U.S. Consumer Product Safety Commission just announced a recall of Chi flat irons due to fire and burn hazards:
http://www.cpsc.gov/cpscpub/prerel/prhtm…
http://www.ripoffreport.com/reports/0/24…
I have used the chi (it died after a year)
Chi flat irons are breaking, but customers can’t get a refund
The Chi flat Iron seems to be a hit or miss product (mostly miss). I would call a bad product a scam. After all the Chi Flat Iron Works for longer than a year SOMEtimes.