reporting mail fraud

• Mail fraud May include scams or deceptive ads via the mail, or postage fraud.
• Mail theft Under Inquiry Type, select Problem. Under Customer Service, select Support, and Mail Theft. Under Additional Information, explain why your complaint is mail theft-related.
• Identity theft
• Unsolicited Sexually Oriented Advertising

If you believe you’re a victim of fraud related to the U.S. Mail, including mailed sweepstakes, lotteries, on-line auctions, work-at-home scams or chain letters, report your concern to the U.S. Postal Inspection Service as mail fraud.

All information is voluntary, but the more you provide, the more likely it is that we can help you. We may share your information with other agencies if it comes under their jurisdiction. See the Privacy Act Statement for more details. This site uses secure methods to transfer data.

The Postal Inspection Service will contact you only if more information is needed. We gather data on mail-related crime to determine whether a violation has occurred. While we can’t guarantee we can recover lost money or items, your information can help alert Postal Inspectors to problem areas and possibly prevent others from being victimized. Inspectors base their investigations on the number, substance and pattern of complaints. We ask you to keep all original documents related to your complaint.

If you prefer to file your complaint over the phone, please call 1-800-ASK-USPS (1-800-275-8777).

Report problems with mail delivery or service to the U.S. Postal Service.