Diagnosing and resolving problems in response to customer reported incidents.
Researching, evaluating, and providing feedback on problematic trends and patterns in customer support requirements.
Developing and maintaining problem tracking and resolution databases.
Installing, configuring, troubleshooting, and maintaining customer hardware and software.
Managing customer service requirements in Remedy.
Developing customer support policies, procedures, and standards.
Please see if you could share the following information:
Willing to relocate:
Availability to start:
Best time to reach:
If interested please contact at 703-687-6627 Ext:295, in case I miss you call please text at (571) 494-8182 or send an email at firstname.lastname@example.org with your availability and I will surely call you back.
This Job is gone now but here is some info on it:
We have a new opening for Senior Advanced Test Engineer in Scottsdale, AZ. This is an onsite permanent position with benefits, $130K in salary, with relo assistance provided. Active Top Secret clearance is required. To be considered, testing experience with hardware, RF, or SIGINT systems is required. https://www.youtube.com/watch?v=s02-9K2q87c