My recently purchased PlayStation 4 is not booting into the operating system. Instead, it prompts me to update the software to 2.3. When I try to update the the ps4, it gives me an error: ps4 error SU-34311-2
I could not get in contact with Sony PlayStation (maybe due to the HUGE hack that just hit them -2014). So I decided to take it back to Walmart. The moral of this story is to GET the WARRANTY!