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chi flat iron scam?

August 12, 2008

I’ve done research on the “chi flat iron scam” and I don’t think its a scam. Its just a shoddy product that typically breaks after several months of use. Then once you attempt to get your money back, you can’t unless you’re a salon.

My family went thru 5 CHI in 3 yrs. I purchased all of them from a professional salon. Chi breaks within a few months and you have to pay $35 plus shipping to get one repaired. Their warranty is worthless!

U.S. Consumer Product Safety Commission just announced a recall of Chi flat irons due to fire and burn hazards:

http://www.cpsc.gov/cpscpub/prerel/prhtm…

http://www.ripoffreport.com/reports/0/24…

I have used the chi (it died after a year)

Chi flat irons are breaking, but customers can’t get a refund

The Chi flat Iron seems to be a hit or miss product (mostly miss). I would call a bad product a scam. After all the Chi Flat Iron Works for longer than a year SOMEtimes.

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Comments

One Response to “chi flat iron scam?”

  1. Darrin on November 17th, 2008 2:56 am

    I’ve delved deep into the topic of the quality of the Chi Flat Iron and came down to the brunt of the problem. Most Chi’s sold online, and many if not all Chi’s sold at chain stores such as Target or Sam’s Club are counterfeit. That’s right, COUNTERFEIT! That’s why the warranty is void unless you buy it from a professional salon because salons all get their products from the same few distributors.
    Online stores and grocery stores will put any product on their shelves/website as long as it sells. They don’t go researching whether the person selling the product is really an authorized distributor or not. And especially for the online stores, all they want is to have the best price.
    So obviously if you buy a counterfeit Chi you’re not likely going to get the quality product that you would if it were made by Farouk Systems (the ones that have to live with their name).
    There you have it. If you talk to Farouk Systems about it they’ll tell you the same story. They say they have several law suits pending on many different stores…but those law suits take time to go through.
    I know Striking Image Salon is offering a great price on the product, and I’ve done my research to know they sell a legitimate product. I haven’t found any other online store that might be legite, except maybe Folica. Except Folica is more expensive than Striking Image Salon.
    Go to http://StrikingImageSalon.com

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